Last Updated: August 2026
Our Commitment to GDPR Compliance
Quiet Dash is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about how we handle your personal data in accordance with these regulations.
Data Controller
Quiet Dash acts as the data controller for personal information collected through our website and services. As the data controller, we determine the purposes and means of processing your personal data.
Contact details:
Quiet Dash
47 Chancery Lane
London, WC2A 1PL
United Kingdom
[email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases as defined by Article 6 of UK GDPR:
- Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
- Contract (Article 6(1)(b)): Where processing is necessary for a contract we have with you, such as delivering educational services when you enrol in a course.
- Legal Obligation (Article 6(1)(c)): Where processing is necessary to comply with UK law.
- Legitimate Interests (Article 6(1)(f)): Where processing is necessary for our legitimate interests, provided these are not overridden by your rights. This includes improving our services and maintaining security.
Your Rights Under UK GDPR
The UK GDPR provides you with the following rights:
- Right of Access (Article 15): You can request a copy of the personal data we hold about you.
- Right to Rectification (Article 16): You can request correction of inaccurate or incomplete data.
- Right to Erasure (Article 17): You can request deletion of your personal data in certain circumstances.
- Right to Restriction (Article 18): You can request that we limit how we use your data.
- Right to Data Portability (Article 20): You can request your data in a structured, commonly used format.
- Right to Object (Article 21): You can object to certain types of processing, including direct marketing.
- Rights Related to Automated Decision Making (Article 22): You have rights regarding automated decisions, including profiling.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by two months, in which case we will inform you of the extension and the reasons for it.
We may ask you to verify your identity before processing your request. This is a security measure to ensure personal data is not disclosed to unauthorised persons.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected:
- Enquiry data: 24 months from last contact
- Course participant records: 7 years (legal requirement)
- Marketing consent records: Until consent is withdrawn
- Website analytics: 26 months
Data Security Measures
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit using SSL/TLS
- Regular security assessments
- Access controls and authentication procedures
- Staff training on data protection
International Data Transfers
Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO).
Data Breach Notification
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We will also notify the ICO within 72 hours of becoming aware of qualifying breaches.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Changes to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.